Microsoft Flight Simulator has gotten extremely positive feedback about its gameplay. However, the only negative reviews which I’ve seen are related to the Download Speed and the client which is a mess. The game is on Steam, but it does not entirely download from Steam. Instead, you will download a 532MB Client, after which the game then downloads from an external menu.
The game client which allows you to download the file also counts the hours you open it. Therefore, the “game played” time on Steam consistently increases, while players aren’t actually playing it. This has frustrated a lot of players, as the time exceeds Steam’s Refund Policy, which allows only two hours only.
In order to solve this issue, Valve VP of Marketing Doug Lombardi came forward and told PC Gamer that the game client, which takes time to download won’t be counted.
“The time it takes your machine to download the additional content will not be counted against the Steam Refund Policy,” he wrote in an email.
“We are working with Microsoft to see if we can improve the download experience,”
That is the only bit of details he gave, but I am sure things will get better and players who want refunds will get an alternative option. In my opinion, the game is so good that it will barely receive refund requests. So far, it has received 10/10 from every other Journalist. However, unlike The Last Of Us Part 2, where the game got excellent remarks from journalists only. Microsoft Flight Simulator is having tremendous success with user reviews as well.